JSA provides an integrated curriculum designed to help support staff develop the knowledge, skills, and competencies to engage students in implementing a Baldrige-based systems approach to continuous improvement in the classroom.
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This School Support Staff Resource Guide provides a basic introduction to a systems approach, including explanation of key terminology and basic overview of the performance excellence criteria and best practices. This workbook includes the corresponding systems check level II.
This Spanish version provides an in-depth examination of the Baldrige-based performance indicators. Completion of this assessment tool reveals detailed information about the existing system capabilities, as well as strengths and opportunities, for working more efficiently and effectively within your department. Results from this self-evaluation will help improvement teams monitor progress and action plan strategies for continued improvement.