Training & Consulting Overview

Services Provided by Jim Shipley & Associates…

Jim Shipley & Associates (JSA) specializes in the design and delivery of Baldrige-based consulting and training for all levels of educational systems. In addition to custom designed training material, the JSA team offer site-based training workshops and personalized follow-up coaching to support implementation of a systems approach in the education setting.

JSA has played and continues to play a pivotal role nationally in promoting the use of the Baldrige Criteria to assist educational organizations in achieving performance excellence in educational continuous improvement. The JSA consulting and training approach specifically incorporates a systems approach to continuous improvement utilizing the National Baldrige Education Criteria for Performance Excellence as the design criteria for all training, supporting training materials, and coaching support systems.

Consulting Focus…

Leadership Consulting

Experienced coaches will consult with leaders at all levels, from school-board and cabinet, to instructional coaches. Leadership services include assessment and feedback, books and publications, and leadership coaching. For the recommended JSA training sequences at all levels, find details shown further down on this page.

Assessment and Improvement

From onsite facilitated assessment, complete with face-to-face interviews and written feedback, to self-assessment tools that can provide an ongoing snapshot of team or site progress, JSA has the expertise and resources to measure, monitor, and drive improved school performance practices.

Facilitation and Coaching

Skilled facilitators will lead meetings and training to foster collaboration, communication and sharing of best practices within and among schools.

Technical Support Team Training & Certification

JSA offers train-the-trainer certification to school, district and classroom staff to increase the degree of implementation in their own schools, classrooms, departments, and work units. This process requires previous attendance at prerequisite JSA training and recommendation of a trained JSA consultant.

Key consulting services and areas of expertise include the following:

Classroom Continuous Improvement

School Improvement

Strategic Planning

Classroom Coaching

Classroom Walk-Through

Orientation to Baldrige Criteria

Leadership Training

Professional Learning Communities

High-Yield Instructional Strategies

Response to Intervention (RtI)

Baldrige Excellence Framework

The Malcolm Baldrige National Quality Award was…

Signed into law (PL 100-107) August 20, 1987 by President Ronald Reagan.
Named for Secretary of Commerce Malcolm Baldrige, who served in office until his death in 1987.
Expanded into education and healthcare through law signed by President Clinton on October 30, 1998.

Forty states and twenty-two countries have quality awards based on the U.S. Malcolm Baldrige National Quality Award Criteria for Performance Excellence.

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